I love my system that I’ve had for two years now and had a... great experience today with Pete, who came out to do my service. He was super helpful and informative explaining to me what was going on with my system and my water – he was so kind to even take his shoes off before coming in since there was some ick in the street that I didn’t want tracked in … stellar experience and I am glad I chose this company to work withread more
Pete Sallas was our Water Technician that stopped by to... evaluate and fix our water softner. He knew exactly what was wrong and already had the part needed with him to fix it. He was knowledgeable and educated me on certain components of the water softner for future maintenance. Highly recommend. Thanks Pete.read more
Jose explained everything very well and installed the unit... quicklyread more
Jose was on time actually early which I really appreciated.... Thanksgiving week had lots to do. He was polite, patient with explanations. Left garage area clean.read more
Jose is the best well verse in his job and knowledgeable ... about the systems.read more
Jose was the perfect representation of an outstanding... employee. Friendly fast and knowledgeable. He was definitely a blessing to what had been a less then perfect situation. Jose saved the five star rating for his company!!! If I had the authority he would be receiving a bonus.read more
I had my EcoWater water softener installed by our... technician, Jose Soler. Jose was courteous and respectful. He stated what process he would do and once installed, he showed me the softener functionality and what I need to do to maintain the device. I appreciate his professionalism. Thanks.read more
Writing this review on behalf of my parents. Pete Sallas... did an amazing job. Very detailed. His service was excellent. They were very satisfied with his service. Highly recommend.read more
My 8 yr old water softener system recently failed and a... family member referred me to EcoWater Systems. Long story short, technician Nic promptly arrived, explained why my old system failed and the advantages of installing one of his company’s new improved systems. Nic was sincere, professional and best of all not “pushy” like some desperate salesman. I agreed to go for it. The price was reasonable and Nic replaced my system. He explained everything step by step as he went, sought my instruction regarding placement, drainage, etc. and cleaned up everything when done. Nic was indeed “a breath of fresh air” in this age of incompetence. He also assured me if any problem/issue should appear to quickly call for immediate assistance. I feel I can, without hesitation, recommend EcoWater Systems to anyone interested in a water softening system. Thanks Nic!read more
Pete is the best EcoWater technician. He troubleshoots the... system, when he finds a problem he explains thoroughly what is wrong and corrects the problem. A very reliable, honest and trustworthy employee. I will always use Pete for my EcoWater issues/maintenance.read more
Installation was quick and very professional. Jose did a... great job.read more
I just had the pleasure of receiving Joe from EcoWater... System at my house for an evaluation and purchase of a system. He was highly knowledgeable and provided clear, thorough answers to all my questions. I truly valued his expertise and the time he spent explaining the different options available. I'm eagerly anticipating the installation and will share more about that experience soon. So far, I’m very impressed with the service!read more
Excellent installation service. Nick was very helpful and... very knowledgeableread more
I am writing to share my experience with Ecowater Systems.... During the Milton Hurricane, my water softener machine was damaged and displaced, causing damage to the pipe connected to the City of Tampa's main water line, resulting in water loss throughout the night. Initially, I contacted the company with frustration, believing they were unable to assist with hurricane-related damage. However, the next day, I received a call stating that a representative would visit to assess and potentially repair the softener system. Subsequently, Tristin arrived, diagnosed the issue, and efficiently fixed the machine within an hour. I am grateful for Costco's partnership with exceptional companies like Ecowater Systems. I extend my appreciation to Mrs. Patricia, Mrs. April, and particularly Tristin for his outstanding service. I highly recommend this company.Warm regardsread more
After hurricane Milton, we were concerned that our water... softener system had been compromised. We called Ecowater systems in Plant city and was told that they would have Peter out the following morning. The next morning at 9 AM, Peter was at my door, ready to check our system. Even though it is not the system that they sell, Peter went through it to make sure everything was working correctly, provided me all of the information that I needed to know, and even came back the next day to test the water to make sure everything was working perfectly. We will continue to use Ecowater systems and Peter for all of our softener needs. Thank you guys so much.read more